Construction and Property
Marketing Group

SMART

SMART Contact has over 10 years experience in marketing, data cleansing, call handling and intelligent data profiling. Our company is an established, specialist B2B outsource telemarketing organisation with the holistic approach to marketing. SMART is a valuable marketing resource designed to maximise our clients' sales potential by identifying and reaching their core market. For the past decade our UK call centre teams have supported and developed new business for private and public sector organisations, both large and small. Established since 1996 we have represented major brand names in both the UK and US. SMART's People: Smart Contact is an accredited Investor in People and a member of The Institute of Customer Service which sets the benchmark for customer service in the UK. Our dynamic people (aged from 20-70 yrs) bring a wealth of skills & experience to support our clients' businesses, across a wide sector of industries, with specialist teams focussing on the construction sector. SMART and You: At SMART we focus on building successful working relationships between you - the client - and your customers. After all we measure our success by our clients' success. Such long term relationships mean many of our clients regard us as a valuable natural extension to their own business rather than simply a supplier of highly effective marketing solutions. SMART Accountability: SMART's marketing expertise is supported by our state-of-the-art client extranet facility. The REVEAL™ tracking software gives clients direct remote access to records of all calls, call notes and end of call actions; together with a comprehensive range of visual customer profile information and a full suite of MIS reporting - all available 24/7. This gives clients the opportunity to track their sales and marketing campaign's progress in real time from anywhere in the world and monitors every aspect of the BDE's activities, to ensure SMART continually achieves the client's business objective.

Testimonials about SMART

"From a close to empty prospect list, after a short consultation/training session, SMART have now generated 115 future prospects in 32 days (6 weeks) for us. The quality of the prospects is good and the geographical location of each prospect is further exploited by gaining additional introductions to companies within that area. We have been extremely satisfied with the performance of SMART and with their flexible approach. We would not hesitate to recommend their services to a third party and it is likely that we shall maintain a relationship with SMART for the foreseeable future."